Dear Continental Customers, We have been closely monitoring the coronavirus pandemic and cases continue to increase dramatically in the PA, NJ and NY areas. Today, Governor Wolf has extended the shelter in place order to include the area of our Allentown, PA location. As Continental’s first responsibility is to the health and safety of our employees and their families, we have decided to temporarily close our facility.
Effective at 4:30 pm on Friday, March 27, 2020, we will be shutting down our Allentown Distribution Center operations for two weeks to help control the spread of the virus. We plan to reopen Monday, April 13, 2020, unless the situation changes again.
Please understand, we did not come to this decision lightly. These are extraordinary times and we realize the impact that this measure may have on our customers. We will be shipping orders through 4:30 pm, Friday, March 27, 2020. New orders will continue to be received by Customer Service during the shutdown period, and shipments of those orders will begin when the distribution facility reopens.
Our office staff will continue to be available to you during this time including those in our Customer Service, Sales, Technical Support, Product Management, Marketing Communications, Quality, Finance, Technical Training, and Transportation Departments. Our Customer Service team can be reached at 800-564-5066. For Tech Support, please call 800-265-1818 or email email@example.com.
Thank you for your patience and understanding during this extraordinary time, and may you and your family remain healthy and safe. Sincerely,